Confrencing Assistant
We’re looking for a hard-working, committed individual to join our fantastic team!
Hours
Part-time, Permanent.
Salary
£24,500 pro rata.
Location
Progress House, Eaglescliffe, Stockton-on-Tees, TS16 0QB.
Join our Team!
Do you take pride in delivering excellent service and creating welcoming spaces? Are you looking for a role where your attention to detail and friendly approach can help power a life-saving mission?
Join the Great North Air Ambulance Service (GNAAS) as a Conferencing Assistant, and be part of the behind-the-scenes team that helps our charity thrive. You’ll support the delivery of professional conferencing and meeting facilities at our Head Office — services that generate vital income to keep our helicopters flying and our crews saving lives.
This is a flexible, part-time opportunity for someone who enjoys varied tasks, interacting with people, and being part of a purpose-driven organisation.
About the Role
As part of our conferencing team, you will:
- Support the delivery of smooth and professional conferencing services at Progress House.
- Set up and tidy meeting rooms, assist with catering, and welcome guests and delegates.
- Respond to room booking enquiries via phone, email, and in person.
- Manage supplies and stock control within the conferencing department.
- Open and close the building as part of a shared rota, including alarm activation.
- Work flexibly across mornings, evenings, and occasional weekends (with notice).
- Uphold health and safety standards and support wider charity operations.
About You
- Friendly, approachable and confident in customer-facing roles.
- Organised and proactive with a hands-on attitude.
- Comfortable working flexibly (early starts, evenings, weekends).
- Basic IT and admin skills – able to respond professionally to emails and calls.
- A team player with a positive mindset and willingness to support across departments.
- Previous hospitality or facilities experience is a bonus, but not essential.
Why Join Us?
Joining GNAAS means becoming part of a passionate, purpose-driven team that saves lives across the region. Your role helps raise the vital income that keeps our helicopters flying and ensures we can continue delivering emergency pre-hospital care where it’s needed most.
We offer flexible working arrangements, with advance notice of shifts to help you maintain a healthy work-life balance. You’ll find yourself among a friendly, mission-focused team that supports each other and takes pride in their shared goal of making a real difference, every single day.
Our modern facilities include free on-site parking, creating a convenient and professional environment to thrive in. We also invest in our people, providing opportunities for personal development and ongoing training, so you can grow while you give back.
Working with GNAAS means being part of a charity that touches lives, builds communities, and stands ready to respond, no matter what.
Your attention to detail, service mindset, and team spirit will help us keep our charity running smoothly — and our crews flying to those who need them most.
Apply Now
To apply, please send a filled-in copy of our Application Form to recruitment@gnaas.co.uk, telling us why you are a perfect fit for this position and what you can bring to the charity.